Platform Error Codes Technical Articles Manuals White Papers Reference Materials / Home / Developers / Knowledge Base / Reference Materials / Platform Error Codes / Find information on error codes related to the Simplewire Wireless Messaging Platform. The following error codes are used within the Simplewire™ Wireless Messaging Platform. Every error has an error code, error class, and description attached to it. An error code in the range of 100 - 300 is specifically reserved for client-side errors that differ among all SMS Software Development Kit versions. Please refer to the Frequently Asked Questions or your SMS Software Development Kit Manual for questions about error codes in the 100 - 300 range. Error Code Error Class Error Description Resolution 0 Delivery Message Sent 1 Processing Processing request. 2 Processing Message Queued 3 Delivery Message buffered with carrier and waiting for delivery response. 4 Delivery Message Delivered 5 Delivery Message transferred to carrier and waiting for buffered response. 301 Syntax Only one top level request element is permitted. 302 Syntax The xml document could not be validated. 303 Syntax The required version attribute of the request element was not found in the request. 304 Syntax The required protocol attribute of the request element was not found in the request. 305 Syntax The required type attribute of the request element was not found in the request. 306 Syntax The xml POST parameter cannot be empty. 307 Syntax The request was an ill-formed xml document. 310 Syntax If the force option is going to be set, it can only be set to one or zero. 311 Syntax Method option is no longer used. 321 Syntax Invalid request version. 322 Syntax Invalid request protocol. 323 Syntax Invalid request type. 330 Syntax Invalid number of page elements. 337 Syntax Invalid carrier id value. 338 Syntax Message ServiceId and destination carrier attributes cannot be used at same time. 339 Syntax Invalid destination carrier id value. 340 Syntax Invalid source carrier id value. 341 Syntax The carrier id does not exist. 342 Syntax A message service id id is required. 343 Syntax The message service id is discontinued. 344 Syntax The message service id is beta. 345 Network Unable to determine carrier id from pin. 349 Syntax Message pin contains non-numeric characters. 350 Syntax A destination address or message pin is required. 351 Syntax Invalid destination address value. 352 Syntax Invalid destination address country code. 353 Syntax Message text or data is required. 354 Syntax Message text is not long enough. 355 Syntax Message text is too long. 356 Syntax Message from is required. 357 Syntax Message from is not long enough. 358 Syntax Message from is too long. 359 Syntax Message callback is required. 360 Syntax Message callback is not long enough. 361 Syntax Message callback is too long. 362 Syntax Message callback contains non-numeric characters. 363 Syntax Invalid callback number used. 364 Syntax Callback and message pin cannot be identical. 365 Syntax Strict international addressing is enforced, please use a + sign, country code, and national number. 366 Syntax Invalid message length control option. 367 Syntax Invalid source TON value. 368 Syntax Invalid source address value. 369 Syntax Account not permitted to use an alphanumeric source address. 370 Syntax Account not permitted to use a short code source address. 371 Syntax Callback attribute and source element cannot be used at same time. 372 Syntax Pin attribute and destination element cannot be used at same time. 373 Syntax Invalid destination TON value. 374 Syntax Preview lookup request failed. 375 Syntax Source address denied. 376 Syntax Account not permitted to use premium billing options. 377 Syntax Invalid premium billing charge type. 378 Syntax Invalid premium billing charge amount. 379 Syntax Invalid user data header. 380 Syntax Invalid data coding scheme. 381 Syntax Invalid characters used with selected data coding scheme. 382 Syntax Invalid source or destination port. 383 Syntax Message data and text attributes cannot be used at same time. 384 Syntax Invalid message data. 385 Syntax Invalid or unsupported ringtone format. 386 Syntax Invalid or unsupported image format. 387 Syntax Must provide a valid phone type to send images or ringtones. 388 Syntax Smart or custom messaging is not supported for this carrier. 389 Syntax A valid image type must be specified. 390 Syntax Must provide a numeric country and network code. 391 Syntax Must provide ringtone data. 392 Syntax Must provide Image data. 393 Syntax Must provide at least a screensaver or a ringtone to send a profile. 394 Syntax Invalid option type for the phone specified. 395 Syntax Must provide a country code and a network code to send a logo. 396 Syntax Smart messages cannot use more than 3 messages to transfer. 397 Syntax WAP Pushes require the optional url parameter to be included. 398 Syntax WAP Pushes not supported for this type of carrier. 399 Syntax Binary data with a User Data Header is not allowed for your account. 400 Delivery General error occurred while delivering the message to the carrier. 401 Delivery General error occurred while delivering the message to the carrier. 410 Delivery Message recipient not found on carrier. 411 Delivery Message recipient not found on carrier. 420 Authentication Invalid subscriber id or subscriber password. 430 Authentication Demo or commercial access is required. 431 Authentication Invalid Subscriber ID. 432 Account Account access permanently blocked. 433 Account Account access denied. 434 Account Account access has expired. 450 Account Account message credits exceeded, please purchase more. 451 Account Account mobile originated deliver profile incorrectly setup. 460 Account Account entry not found in billing database. 461 Delivery Must include source address if premium billing requested. 500 Delivery Carrier service temporarily unavailable. 501 Delivery Carrier unkown subscriber. 502 Delivery Carrier network time-out. 503 Delivery Carrier facility not provided. 504 Delivery Carrier call barred. 505 Delivery Carrier operation barred. 506 Delivery Carrier SC congestion. 507 Delivery Carrier facility not supported. 508 Delivery Carrier absent subscriber. 509 Delivery Carrier delivery fail. 510 Delivery Carrier protocol error. 511 Delivery Carrier MS not equipped. 512 Delivery Carrier unknown SC. 513 Delivery Carrier illegal MS. 514 Delivery Carrier MS not a subscriber. 515 Delivery Carrier error in MS. 516 Delivery Carrier SMS lower layer not provisioned. 517 Delivery Carrier system fail. 518 Delivery Carrier PLMN system failure. 519 Delivery Carrier HLR system failure. 520 Delivery Carrier VLR system faillure. 521 Delivery Carrier previous VLR system failure. 522 Delivery Carrier controlling MSC system failure. 523 Delivery Carrier VMSC system failure. 524 Delivery Carrier EIR system failure. 525 Delivery Carrier system failure. 526 Delivery Carrier unexpected data value. 527 Delivery Carrier error in address service center. 528 Delivery Carrier invalid absolute validity period. 529 Delivery Carrier short message exceeds maximum. 530 Delivery Carrier unable to unpack GSM message. 531 Delivery Carrier unable to convert to IA5 alphabet. 532 Delivery Carrier invalid validity period format. 533 Delivery Carrier invalid destination address. 534 Delivery Carrier duplicate message submit. 535 Delivery Carrier invalid message type indicator. 600 Syntax Carrier checksum error. 601 Syntax Carrier syntax error. 602 Syntax Carrier operation not supported by system. 603 Delivery Carrier call barring active. 604 Delivery Pin is invalid. 605 Delivery Carrier authentication failure. 606 Delivery Carrier legitimisation for all calls failure. 607 Delivery GA not valid. 608 Delivery Repitition is not allowed. 609 Delivery Legitimisation code for repitition failure. 610 Delivery Priority call is not allowed. 611 Delivery Legitimisation for priority call failure. 612 Delivery Urgent message not allowed. 613 Delivery Legitimisation code for urgent message not allowed. 614 Delivery Reverse charging is not allowed. 615 Delivery Legitimisation code for reverse charging is not allowed. 616 Delivery Deferred delivery is not allowed. 617 Delivery New AC is not allowed. 618 Delivery New legitimisation code is not allowed. 619 Delivery Standard text is not valid. 620 Delivery Time period is not valid. 621 Delivery Message type not supported by system. 622 Delivery Requested standard text is not valid. 623 Delivery Message not found. 624 Delivery Subscriber hang-up. 625 Delivery RPID already in use. 626 Delivery Delivery in progress. 627 Delivery Message forwarded. 700 Syntax Invalid number of ticket elements in request. 701 Syntax Message ticket id is required. 710 Syntax Invalid ticket id format. 711 Processing Ticket id does not exist within the network. 712 Syntax Invalid ticket id since it was null. 713 Syntax Invalid ota browser name setting. 714 Syntax Invalid ota browser bearer setting. 715 Syntax Invalid ota browser port setting. 716 Syntax Invalid ota browser ppp authtype setting. 717 Syntax Invalid ota browser ppp authname setting. 718 Syntax Invalid ota browser ppp authsecret setting. 719 Syntax Invalid ota browser ppp logintype setting. 720 Syntax Invalid ota browser proxy setting. 721 Syntax Invalid ota browser proxy type setting. 722 Syntax Invalid ota browser proxy authname setting. 723 Syntax Invalid ota browser proxy authsecret setting. 724 Syntax Invalid ota browser proxy logintype setting. 725 Syntax Invalid ota browser csd dialstring setting. 726 Syntax Invalid ota browser csd calltype setting. 727 Syntax Invalid ota browser csd callspeed setting. 728 Syntax Invalid ota browser isp name setting. 729 Syntax Invalid ota browser smsc address setting. 730 Syntax Invalid ota browser ussd service code setting. 731 Syntax Invalid ota browser gprs access point name setting. 732 Syntax Invalid ota browser id setting. 733 Syntax Invalid ota browser mmsc url setting. 734 Syntax Invalid ota browser home name setting. 735 Syntax Invalid ota browser home url setting. 736 Syntax Invalid ota bookmark setting. 737 Syntax Invalid ota elements. 738 Delivery Enhanced message content not supported by carrier. 739 Syntax Invalid number of ems elements. 740 Syntax Invalid ems sound element. 741 Syntax Ems user defined sound element exceeds maximum length of 128 bytes. 742 Delivery Unsupported ems sound type. 743 Syntax Invalid animation ems element. 744 Delivery Unsupported ems animation type. 745 Syntax Invalid picture ems element. 746 Delivery Unsupported ems picture type. 800 Syntax Invalid number of service elements in request. 801 Network General error while retrieving the service list. 802 Syntax Service id is required. 803 Syntax Invalid service id since it was null. 810 Delivery Failed message delivery. 811 Delivery Message validity period expired. 901 Delivery Destination Address is not a VZW MMS Phone. 902 Delivery MMS VZW Handset is unsupported or not whitelisted 910 Delivery MMS content retrieval failed. 911 Delivery MMS content retrieval failed, HTTP 400 error. 912 Delivery MMS message expired 913 Delivery MMS content retrieval failed, Invalid content type 1000 Network General error occurred while processing request. 2001 Account Invalid subscription authentication. 2002 Account Subscriber id has been de-activated. 2003 Account Subscriber id has been deleted. 2005 Delivery No Error, but carrrier did not provide auth acknowledgement 2006 Delivery No Error, but carrrier did not provide auth acknowledgement 2010 Delivery Unknown Error 2011 Delivery Message delivery expired 2012 Delivery Temporarily rejected 2013 Delivery Temporarily rejected 2014 Delivery User not eligible for billing on carrier 2015 Delivery Subscriber not eligible for account billing 2016 Delivery Unknown Error 2017 Delivery Message has been deleted by carrier 2018 Delivery Subscriber payment method is invalid 2019 Delivery Undeliverable to user 2020 Delivery Subscriber over spending limit. 2021 Delivery Service not available for user 2022 Delivery Subscriber not eligible for mobile billing 2023 Delivery User not found on carrier network 2024 Delivery Mobile user account suspsended 2025 Delivery Carrier does not support premium billing with supplied short code 2026 Delivery Carrier does not support this price point 2027 Delivery System error 2028 Delivery Subscriber has run out of prepaid credits 2029 Delivery Subscriber has been blocked from premium billing 2030 Delivery Subscriber is registered with a blacklisted MVNO (Wireless Reseller) 2031 Delivery Shortcode is in test mode on T-Mobile, only whitelisted mobile numbers permitted. 2032 Delivery Short code not allowed on this provider 2033 Delivery Short code / Price point not configured for this carrier 2034 Delivery Short code / Price point specifically disallowed on this carrier 2035 Delivery User not found on Nextel or Boost 2036 Delivery Tax failed on transaction 3001 Delivery The access or terminal number was not found. 3010 Delivery The message recipient does not subscribe to the Sprint PCS Wireless Web Messaging Service on his or her phone. 3011 Delivery The recipient's phone number is not for a Sprint PCS Phone. 3012 Syntax The callback telephone number contains non-numeric characters. 3020 Delivery The intended recipient has not subscribed to the Web Page Messaging feature.

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